Troubleshooting

Sites not opening on browser (Proxy Issue)

In Requestly app menu bar, navigate to Proxy > Remove Proxy.

Now check if it works or not. If it still doesn't works, then try the steps below.

Mac

• Open System Preferences for you system.

• Navigate to Network > Advanced > Proxies.

• Uncheck Web Proxy (HTTP) and Secure Web Proxy (HTTPS)

• Press Ok and Apply.

Certs issue on browser

If your browser shows issue related to certificates, then

• In menu bar, navigate to Certificate > Install Certificate.

• This will prompt you for your password (sudo access is required)

• Click OK. Now you app should be working fine.

Websites getting redirected even after closing the app

• Open Devtools of the browser.

• Navigate to Network tab.

• Check on Disable cache checkbox and refresh the page without closing the devtools window.

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