Troubleshooting

Sites not opening on browser (Proxy Issue)

In Requestly app menu bar, navigate to Proxy > Remove Proxy.

Now check if it works or not. If it still doesn't works, then try the steps below.

Mac

  • Open System Preferences for you system.

  • Navigate to Network > Advanced > Proxies.

  • Uncheck Web Proxy (HTTP) and Secure Web Proxy (HTTPS)

  • Press Ok and Apply.

Certs issue on browser

If your browser shows issue related to certificates, then

  • In menu bar, navigate to Certificate > Install Certificate.

  • This will prompt you for your password (sudo access is required)

  • Click OK. Now you app should be working fine.

Websites getting redirected even after closing the app

  • Open Devtools of the browser.

  • Navigate to Network tab.

  • Check on Disable cache checkbox and refresh the page without closing the devtools window.