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Introduction
Getting Started
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Installation
Understanding Rule Operators
Troubleshooting Browser Extension
Rules
Remote Rules
Replace Rule
User-agent Modification Rule
Modify HTTP(s) Request & Response Headers
Modify Response Rule
Custom Script Rule
Source Filters
Mock Server
Desktop App
Getting Started - Setup Guide
Troubleshooting
Managing Rules
Using Groups
Pinning Rules & Groups
Sharing Rules via Shared List
Backup Data
Library
Introduction to Library
Managing Library
Uninstalling
Deactivate Extension
Requestly FAQs
Premium Subscription
Mobile Interceptor
Introduction
Android SDK
Tutorial
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Troubleshooting Browser Extension
This explains how to troubleshoot if the rules are not working even if the Requestly extension is installed in the browser.

Check - Permissions are given to the extension (Most Common Miss)

  • Visit chrome://extensions
  • Click on the Details button of the requestly extension
  • Give access on all sites
Site access option for the extension

Check - Extension is enabled in Chrome Settings

  • Visit chrome://extensions
  • Check if the extension is enabled or not.
Enabled Extension

Check - Extension is activated

It might be possible that you might have deactivated the extension by mistake. Right Click on Requestly Extension Icon and see if your extension is enabled or not.
Screenshot of an activated extension
You might refer to the deactivate feature documentation for more information here .

Check - Status of Group under which rule is present is active

The group should be active for the rules inside it to work
Still facing problems? Feel free to contact us at [email protected]
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Understanding Rule Operators
Next - Rules
Remote Rules
Last modified 11mo ago
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Contents
Check - Permissions are given to the extension (Most Common Miss)
Check - Extension is enabled in Chrome Settings
Check - Extension is activated
Check - Status of Group under which rule is present is active